sales associate

Bow & Arrow Collection is a Chicago-based gift store started by three sisters with a
passion for parties & fun! We want to create, inspire & share personalized experiences through
curated products thoughtfully chosen to recognize & celebrate special moments — big & small.

Location: 1815 N Milwaukee Ave Chicago, IL 60647
Hours: Monday – Saturday 10:00am – 7:00pm, Sunday 10:00am – 6:00pm
Position: Sales Associate, Part-time, Hourly, Non-exempt

Bow & Arrow Collection is seeking a team member interested in helping establish
procedures at a fun small business start-up. The Sales Associate is an important first impression for customers and responsible for the overall customer experience from inquires and item selection to post-purchase follow-ups. We are looking for someone who is interested in growing with us!

• Daily store preparation and clean-up
• Regular up-keep of displays, general store cleanliness, and overall atmosphere
• Welcoming customers and offering assistance
• Listening to customers’ needs and giving meaningful suggestions for product selection
• Inspiring customers about our unique product offerings through expert knowledge, product
stories, and an understanding of our core business
• Maintaining a professional cheerful attitude and adhering to the code of conduct
• Registration and selling of workshops and special events
• Processing purchases and returns in LightSpeed POS system
• Responding to customer service inquiries in person
• Providing feedback on customer requests, product reception, and store environment
• Restocking inventory
• Special projects as requested by the Company Officers
• Physical requirements of heavy lifting up to 30lbs; bending, sitting, and standing for prolonged
periods of time

Required Qualifications:
• Passion for paper goods and gifting
• Excellent customer service and communication skills
• Availability to work a flexible schedule, which will require night and weekend shifts
• Ability to prioritize tasks with an attention to detail while ensuring a customer first focus
• Microsoft Office Suite proficiency
• Problem solving and critical thinking
• Creative self-starter with ability to work alone

To apply:
If interested in applying for this position, please submit an electronic application here. In order to complete the application, a current résumé and cover letter will be required.